Booking
Process
Step
1 Check the daily room rate published on the monthly Calender (above) for each
type of unit (A= Spa Apartment, S=Studio Double, TS = Twin Share). This is the
amount you will pay for each day of your stay. The Total Amount will be the
number of days booked times the daily unit rate. Subject any discount %
displayed on this Booking Page.
Please
Note:
·
The
minimum stay is 3 days.
·
The
published daily rates are based on a booking for 2 adults per day per unit.
(Additional rental fees will be charged depending on the age of children and
number of additional guests).
·
The
published daily rates vary due to seasonal, demand and competition factors.
·
Goods
and Services Tax (GST) of 10% is charged by the Australian Government and will
be added to the Total amount payable of the invoice.
Step
2 Make the booking by completing the electronic request form and submitting the
required supporting documents e.g. Photo ID
Please
Note:
·
You
can cancel your reservation right up until when you make payment. After this
time your payment is non-refundable.
·
When
you click ‘submit’ you are stating that you have read and agree to the Terms and Conditions and Privacy Policy relating to your booking and stay (refer the
links below). Should you have any queries about the contents of these documents
please do not hesitate to ask for clarification via email before submitting
your booking request?
Step3
Once your reservation has been accepted, we will send you a written
confirmation email and additional information about:
·
Dates
booked and check-in and check-out details and payment confirmation.
·
Name’s
and contact numbers of customer care personnel.
·
Further
details about your accommodation and the resort e.g. Wi-Fi password, Key access,
emergency services etc.
·
Local
information about suggested places to go, fantastic restaurants, what’s on news
and other matters of interest to visitors.
Step
4 Please do not hesitate to contact us via email or by submitting the contact
form on the home page. We are here to help and aim is to make your stay
enjoyable. We look forward to receiving your positive feedback about your stay!