What our Guests have to say

Very Good 4.0/5

"Nice setting, attractive surroundings. Secure entry and parking. Pool was fine, loved its outlook over the gold course (not in use as its being refurbished.) Only downside was the unwelcoming attitude of reception staff."

Martha

Posted 5 February 2023

Outstanding 5.0/5

“We had a great stay here this weekend. Lobby area is so relaxing with comfy couches and water features. The room has everything we needed, a kitchenette, spa bath in the bathroom, 3 TVs and a comfy bed and nice balcony area. The infinity pool area was great with lots of tables and chairs with service to the table for drinks and pizza. The lap pool was heated and towels available at reception. The Waterlillies Restaurant was our highlight. The food was delicious, we dined here 3 times and all our meals were amazing. The desserts was also amazing with one presented with fairy floss and flower petals. The service was also excellent from all staff especially Hannah. We will definitely recommend”.

Leanne

Posted 30 January 2023

Helpful 3.0/5

“Looking tired and old. Great size room but curtains off tracks and didn't close completely. Bed - could feel springs coming through and air-conditioning was not effective in bedroom. Fairly clean but had to rewash glassware and very limited crockery for an apartment. New Year's Eve party in neighbouring room - no staff on duty! Took forever to get onto an external number for someone to be sent over to stop the noise (music and shouting). I am still not sure if the party ended (1.45am) or if security eventually came to shut it down. Not the best experience”.

Natalie

Posted 1 February 2022

Helpful 3.0/5

“The view was spectacular. The staff were fantastic. Tegan was super helpful getting a plumber out urgently to fix our toilet. The amenities were also wonderful. The one major issue I had was in the room. The bed was very uncomfortable, the sofa was very uncomfortable, and the chairs were not really comfortable either”.

Christine

Posted 4 January 2021

Very Good 4.0/5

“Beautiful location n hotel however quite run down. Room smelt damp when we arrived. Overall wasn’t awful and would stay again just a few minor details. Definitely needed a deep clean”.

Wendy

Posted 26 December 2020

Very Good 4.0/5

“Room was clean. However I've stayed here twice recently and I must say during the night the air-conditioning can't be adjusted and it is very noisy, warm and quite uncomfortable, we had to open the balcony door all night to let fresh air in. The aircon seems to start working cooler at 6am, this happened both times we stayed. Staff were great. Restaurant and breakfast was excellent”.

Lisa

Stayed in November 2020

Outstanding 5.0/5

“The service was exceptional- all staff whether reception or in the restaurant were very friendly and went above and beyond”.

Vanessa

Posted 6 October 2020

Helpful Outstanding 5.0/5

“Great size room and very comfortable!”.

Michelle

Posted 30 September 2020